This Privacy Policy describes how Green Beans Coffee Company ("Green Beans," "we," "us," or "our") collects, uses, and shares personal information through the Cup of Joe for a Joe donation portal (the "Portal"), where active duty service members and other authorized participants accept coffee donations purchased on their behalf.

This Policy applies specifically to the Portal. Information collected through our main website at greenbeanscoffee.com or at our retail coffee shops is governed by the Green Beans Coffee Privacy Policy available on our main site.

By creating an account or using the Portal, you agree to the practices described below.

About the Cup of Joe for a Joe Program

Cup of Joe for a Joe is a program that lets supporters back home purchase coffee donations for service members deployed around the world. Donations are placed into a pool, and eligible service members can sign in to the Portal to accept a donation and redeem it at participating Green Beans locations or through other approved fulfillment methods.

Donor and recipient identities are not shared with one another. Donors may include a short message with their donation, but they do not receive personally identifying information about the service member who accepts it.

1. Information We Collect

We collect only the information needed to verify eligibility, deliver donations, and operate the Portal.

Information You Provide

• Account information, such as your name, email address, and military affiliation (branch and, where applicable, base or deployment location for fulfillment purposes)
• Authentication credentials (passwords are stored in hashed form, not in plain text)
• Records of the donations you have accepted and where they were redeemed
• Any messages you send to us through Portal support channels

Information Collected Automatically

When you use the Portal, we and our service providers automatically collect limited technical information, including:

• IP address and approximate location
• Browser type, operating system, and device identifiers
• Pages viewed, time spent on pages, and click activity within the Portal
• Date and time of your visit

Information We Do Not Collect

We do not collect or store military identification numbers, Social Security numbers, payment card information (donations are processed on our main site), or details about your operational assignment or mission.

2. How We Use Your Information

We use the information we collect to:

• Verify your eligibility to participate in the Cup of Joe for a Joe program
• Match available donations with eligible service members
• Record and process donation acceptances and fulfill them at participating locations
• Respond to your support requests
• Maintain the security of the Portal and detect or prevent fraud, misuse, or unauthorized access
• Improve the Portal's functionality and user experience
• Comply with applicable laws and respond to legal requests

We do not use Portal account information to market unrelated products or services to you, and we do not share your information with donors or advertising partners.

3. How We Share Your Information

We do not sell or rent your personal information.

We share information only with the following categories of recipients:

Service Providers

We use trusted third-party vendors to operate the Portal, including providers of hosting, authentication, email delivery, customer support, and analytics. These providers are contractually required to protect your information and use it only to deliver services to us.

Participating Green Beans Locations

When you redeem a donation at a participating location, the location may receive limited information needed to fulfill your order (such as your name and the donation reference).

Legal and Safety

We may disclose information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Green Beans, our users, or others, or to investigate fraud or abuse of the Portal.

Business Transfers

If Green Beans is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

4. Cookies and Similar Technologies

The Portal uses two narrow categories of cookies. On your first visit, you can choose which categories to allow. You can change your preferences at any time using the Cookie Settings link at the bottom of the Portal.

Required

These cookies are necessary for the Portal to function, including keeping you signed in and recording your donation acceptances. They cannot be turned off.

Analytics

These cookies help us understand how the Portal is used in aggregate so we can identify areas to improve. We use Google Analytics with IP anonymization enabled. No personally identifying information is shared with our analytics provider.

5. Data Retention

We keep your personal information only as long as needed for the purposes described in this Policy or as required by law.

• Active account information is retained while your account is active
• Donation acceptance records are retained for a reasonable period after redemption for accounting, program integrity, and reporting purposes
• Inactive accounts may be deleted or anonymized after a period of inactivity

6. International Data Transfers

The Cup of Joe for a Joe program serves U.S. service members and authorized participants stationed around the world, including at overseas military installations. The Portal is operated from the United States, and your personal information may be transferred to, stored in, and processed in the United States or in other countries where our service providers operate.

These countries may have data protection laws that differ from those in the country where you are stationed. Where required by law, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to protect your information when it is transferred internationally.

7. Your Privacy Rights

Depending on where you are based, you may have certain rights regarding your personal information.

For Service Members Based at Overseas Installations Subject to EU/UK Law

If you are stationed in the European Economic Area, the United Kingdom, or another jurisdiction with similar protections, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing of your information
• Request portability of your information in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority

For California Residents

If you are a California resident, you have the right to:

• Know what categories of personal information we collect, the sources, and the purposes
• Request a copy of the personal information we have collected about you
• Request deletion of your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of any "sale" or "sharing" of personal information (we do not sell or share personal information for cross-context behavioral advertising)
• Not receive discriminatory treatment for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, contact us at info@greenbeanscoffee.com or by phone at (415) 461-4023 x221. We will respond within the time period required by applicable law. We may need to verify your identity before fulfilling your request.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted transmission of credentials and account information. Because service members are a sensitive user population, we treat the security of the Portal as a priority and limit the data we collect accordingly.

If you believe your account has been compromised or you notice unauthorized activity, please contact us immediately at info@greenbeanscoffee.com.

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Portal is intended for active duty military personnel and other authorized adult participants. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

10. Third-Party Links and Services

The Portal may contain links to third-party websites or services, including our main site at greenbeanscoffee.com. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing information with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice through the Portal or by email.

12. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us: